Response Point IP/PBX Phone Systems
This entry was posted on 9/29/2008 2:59 PM and is filed under Microsoft,Miscellaneous,Cool Tools,Response Point.
We're excited about adding a really terrific product to our lineup - Microsoft Response Point Phone systems. This is a great, full-featured phone/PBX system designed for small businesses. Easy to use, easy to manage, and affordable. Voice recognition, and automated receptionist, and Outlook integration are just a few cool features of this system. It allows you to:
- See caller details with screen pop-ups.
- Specify callers who can ring you directly, bypassing the receptionist.
- Integrates easily with Microsoft Office Outlook® contacts.
- Voice-enabled Automated Receptionist manages common requests and increased call volume smoothly and professionally.
- Monitor and maximize customer service with the call history function.
- Calls can be automatically routed on a Voice-over Internet Protocol (VoIP) line, helping you avoid exorbitant long-distance rates.
- Route calls to the right employees whether they’re in the office or on the road.
- Send voicemail to e-mail for easy access.
- Ring all the phones in a particular department for quick access.
A moderately tech-savvy user can administer the system right from their desktop, including adding users, routing calls, etc., with just a few clicks. And new phones are detected automatically, so adding another phone isn't much harder than plugging it in.
If you're thinking of upgrading your phone system or just want to learn more, contact us. 
NCTCS 
