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Microsoft Office 2007 Compatibility Issues

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This entry was posted on 3/2/2008 11:24 PM and is filed under Microsoft,Miscellaneous,Tips and Tricks.

If you purchased a new computer in the past year, chances are you are using some version of Microsoft Office 2007, but the great majority of my clients have not yet migrated to Office 2007. That's too bad, as it's a definite improvement; but I digress...

Microsoft introduced several new file formats in Office 2007 - .docx for Word, .xlsx for Excel, etc.  The end result of this shift is that there have been an increasing number of issues this past several months with clients who either couldn't open a document that had been sent to them, or had clients/coworkers who could not open a document they had created in Office 2007. There are a couple of simple fixes that can resolve this issue.

If you don't have Office 2007, and but you do have Office 2000, XP, or 2003 installed on your system:

Download and install the Compatibility Pack.  This will allow you to convert and read documents created in Office 2007.

If you already have Office 2007 and are receiving complaints from others about being unable to open your files, you have a few choices.

  1. You can point them to the compatibility pack above; they will likely need to install it or upgrade in the coming year as more people move to Office 2007.
  2. You can use the "Save As" feature within your program and save the file as an Office 97-2003 document. This option is available to you in Word, Excel and PowerPoint.
  3. If you are experiencing consistent issues, you can also change the program defaults to save all documents in the older format. To do this, click the Office Button (It used to be "File.") and then select Options from the lower left. Click the "Save" button on the left, and then select Office 97 - 2003 from the list.  (See below) 
As usual, if you have any questions, please give us a call.

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