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We'd like to know how you think we're doing. If we have done any work for you this past year, we'd appreciate it if you'd take a minute to take our survey and let us know how we're doing. Ten questions, and completely anonymous, so it ought to be quick, easy and painless. Click the link below to access the survey, and thanks again for your time!
NCTCS Customer Satisfaction Survey
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| If you are already working with NCTCS, you have a good anti-virus system in place, but unfortunately, it can't protect you from every threat. The single biggest reason I end up having to come out and clean up spyware and viruses from a system is that an employee has downloaded something from a site that they shouldn't have accessed in the first place.
Implementing a strong Acceptable Usage Policy can go a long ways to helping you control this problem. |
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| Didn't have time to register for the summit? No problem, we've got it live right here: |
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| The Fourth Microsoft Small Business Summit is October 14-16, 2008. As a small business professional, you wear a lot of hats. We want to help you feel more comfortable wearing them all. Get tips, tools, and advice from top minds in entrepreneurship. Best of all, registration is Free! |
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October is Cyber Security Awareness Month, but a recent poll suggests most people aren't very aware at all. For instance, 80% of computer users surveyed said they had a firewall installed and protecting their computer, but a follow up scan on their systems showed that half of those didn't have any firewall at all.
With so much confusion about firewalls and viruses and spyware, it's no wonder that people are confused, and a whole rogue industry seems to have sprung up to take advantage of that. There a number of companies out there that make products that falsely detect infections ... |
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| We're excited about adding a really terrific product to our lineup - Microsoft Response Point Phone systems. This is a great, full-featured phone/PBX system for small businesses. Easy to use, easy to manage, and affordable. Voice recognition, and automated receptionist, and Outlook integration are just a few cool features of this system. It allows you to... |
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I was on Intuit’s site today researching an issue for a client when I came across their “Jingle Generator.” What is a jingle generator, you ask? Well, Intuit has created a site when you can create a commercial jingle for you business. Sort of.
Listen to the full story here,  or click below to read more.
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The UPS/FEDEX virus has been out since at least early July, but in the
past few weeks I have seen a massive upswing in activity, and have had
a few clients become infected. It is very difficult to remove, but easy
to identify and avoid if you know what to look for.
Listen to the full story here: or click below to read the rest of the story. |
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| Over the past several years, the threats to your online security have increased exponentially and new threats have emerged, as well as a whole new set of terms to describe them. Clients
often ask what the differences are between the various threats, so I thought I'd put together at least a basic glossary of terms... |
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| Microsoft introduced several new file formats in Office 2007 - .docx for Word, .xlsx for Excel, etc. The end result of this shift is that there have been an increasing number of issues this past several months with clients who either couldn't open a document that has been sent to them, or had clients/coworkers who couldn't open a document they had created in Office 2007. There are a couple of simple fixes that can resolve this issue.
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NCTCS 
